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Updated November 2026 · Southern New Hampshire

Shredding guides and resources, sorted by topic

Our best shredding guides and resources in one place, grouped by what you came to solve: cost, household paper, medical and HIPAA records, business purges, compliance and retention, and your own town. Each group starts with a short explanation so you know which guide to open first.

99¢ per pound at our Tewksbury drop-off. Certificate of Destruction on every job.

  • 99¢ per pound
  • Since 2007
  • BBB A+ rated
  • 6 topics one library
A retired man reads printed pages at a kitchen table beside an open file box of old folders and a mug of coffee
Most shredding questions are really keep-or-toss questions. The guides below answer both.

Quick answer

These shredding guides and resources from New Hampshire Document Shredding are grouped into six topics: costs, households, medical and HIPAA, business, compliance and retention, and town guides. If you read only three, start with the shredding rates page (99 cents per pound plus $34.90 in per-job fees), the NH document retention guide (most tax records can be shredded after 3 years) and the shredding FAQ. Every guide points back to the same place to act: our document shredding service at 1215 Main Street, Unit 115, Tewksbury, MA.

By the New Hampshire Document Shredding team · Reviewed November 2026 · 15 min read

Start here: the shredding guides and resources most readers need

Most people who call the Tewksbury counter ask one of four things. What will it cost? Can I throw this out yet? How do I get my boxes to you? What proof do I get? The four pages below answer those questions in full, and they are the ones we send people to most often.

What it costs

Every price on one page: per pound, per box at 10 or more boxes, the per-job fees and the pickup zones. See our shredding rates.

What to keep

Household and business tables with official sources, so you shred only what has aged out. Read the NH document retention guide.

Quick answers

Prices, prep, drop-off, pickup, witnessed sessions, media and certificates, in short answers. Browse the shredding FAQ.

Which service

Drop-off, pickup and witnessed side by side, with break-even examples by volume and zone. Compare drop-off vs off-site.

99¢per pound at drop-off or pickup
$34.90per-job fees, certificate included
3 yearsIRS general period for income tax records
15 minfrom the Salem and Pelham line to Tewksbury

How we write these guides: every price comes from our own published rates, and every rule comes from an official source such as the IRS, the FTC, the federal regulations or the New Hampshire General Court, named in the guide. When a rule is unclear or varies by license, the guide says so and tells you who to ask, rather than guessing.

If you already know your situation, jump to the topic below. Each group opens with what the guides cover and who they are for, then lists the guides with a one-line summary. The diagram shows the shortest reading path for the three most common readers.

Three reading paths through the shredding library Household What to shred first Retention guide Residential cost Drop-off in Tewksbury Practice Medical shredding service HIPAA requirements Medical shredding cost Pickup or witnessed Business Retention schedule template Office cleanout guide Pickup checklist Book a pickup by zone Every path ends at the same counter: 1215 Main Street, Unit 115, Tewksbury.
Three reading paths through this library. Pick the row that sounds like you and read left to right.
  1. Find your topicPick the group below that matches your situation: household, practice, business or town.
  2. Check retention firstUse the retention guides to confirm each record type has aged out. Shredding is permanent.
  3. Estimate the volumeCount banker’s boxes. A box of paper weighs about 30 pounds, so the cost guides can turn boxes into a price.
  4. Choose the serviceDrive it down, book a pickup by zone or book a witnessed session, using the comparison guide.
  5. Book and keep the proofWalk in on a weekday or book online, then file the Certificate of Destruction with your records.

Cost guides

Price questions come first for almost everyone, and the answer is simpler than most people expect. Paper is priced by weight, 99 cents per pound, with flat box rates once you bring 10 or more boxes. Every job adds $34.90 in per-job fees, which cover the certificate paperwork and the recycling. Pickups add a transport fee by zone.

The guides in this group take those numbers and apply them to real situations: a household clearing a closet, a medical practice shredding every quarter, an office deciding whether to buy a shredder. Start with the general cost guide, then read the one that matches you.

Banker’s boxesDrop-offZone 1 pickupZone 2 pickupZone 3 pickup
1 box (about 30 lb)$64.60$194.55$224.55$264.55
5 boxes (about 150 lb)$183.40$313.35$343.35$383.35
10 boxes ($20 each)$234.90$364.85$394.85$434.85
20 boxes ($20 each)$434.90$564.85$594.85$634.85

Totals include the $34.90 per-job fees. Zone 1 covers the border towns such as Salem, Pelham, Windham and Plaistow. Zone 2 covers greater Nashua and Manchester, and Zone 3 covers the Seacoast and points farther north. For any other town, the zone is confirmed when you book.

Estimating weight before you book

You do not need a scale at home. A standard banker’s box packed with paper runs about 30 pounds, a full kitchen trash bag of loose paper is usually lighter, and a file drawer holds roughly a box. Count boxes, multiply by 30 and you have a fair estimate. We weigh everything at the counter, so you pay for the real number.

When witnessed costs make sense

Witnessed shredding is $1.99 per pound with a $100 minimum, plus the same $34.90. One box comes to $134.90 because the minimum applies. Five boxes come to $333.40. It costs about twice the drop-off rate, so save it for paper where watching matters, such as a legal hold release or an executive’s files.

The short version from the counter: for three boxes, drive. For thirty, book the pickup. The per-job fees are the same either way, so batching into fewer, larger jobs always saves money.

Guides for households

Household paper is mostly a sorting problem. Once you know what to keep, the rest is a few boxes and a short drive. These guides walk through the decisions in the order most families face them: what is risky to leave in the recycling, how long to keep each statement, and what to do after a move or a death in the family.

Start with the priority list if you have a closet full of mixed paper. It ranks documents by the damage they could do in the wrong hands. Then read the guide for your trigger, such as tax season, a move or settling an estate.

When you are ready, our residential shredding page explains how a household drop-off works, and the counter staff will help you unload.

A staff member hands a signed certificate across a service counter to a woman holding an empty tote bag
Households get the same Certificate of Destruction as a medical practice.

A note on free shred days. Towns, banks and credit unions run them, and they are a good deal when the date fits and the line is short. Our shred events guide explains how to find one. For the rest of the year, a drop-off costs about $64.60 for one banker’s box including the per-job fees.

Medical and HIPAA guides

Health care paper carries the heaviest rules and the most anxiety. HIPAA’s Privacy Rule at 45 CFR 164.530(c) requires appropriate administrative, technical and physical safeguards for protected health information, and paragraph (j) asks covered entities to keep their HIPAA documentation for six years. What it does not do is name a single disposal method, which is why practice managers ask so many questions.

These guides are written for practice managers, privacy officers and owners, plus a few for patients and caregivers. Start with the main medical page if you run a practice, or the requirements checklist if you are writing a policy. Specialty offices each have their own guide.

Paperwork matters as much as the shredding. File each Certificate of Destruction with your Business Associate Agreement and a short log of the boxes and date ranges you sent. Keeping those on the same six-year schedule as your other HIPAA documentation means you can answer an auditor’s question in minutes, not days.

One practical point applies across this whole group: x-ray film, imaging discs, drives and phones are not paper. Bag them separately. They are physically destroyed and quoted per item, and a Business Associate Agreement is available on request for covered entities and business associates.

Business guides

Business shredding questions are usually about logistics. How many boxes is a ten-year backlog? Does a pickup need a loading dock? Should we book once a year or every quarter? Who signs for the boxes? These guides answer the practical side, from the first box to the certificate in the file.

Start with the services overview if you are new to us, then the cleanout guide if you are moving or closing. Industry guides cover the paper and rules for accountants, real estate offices, schools and law firms. Our page on the industries we serve sums up what each field typically shreds.

A typical first business job looks like this. Someone walks the storage room, counts 15 to 25 banker’s boxes past their retention period, bags a few old laptops separately and books one pickup. At 20 boxes, the shredding comes to $400 plus the $34.90 per-job fees and the zone fee, and the office gets one certificate for the whole backlog.

Two pages save businesses the most money. The pickup checklist prevents a wasted trip or a stairs handling fee you did not plan for, and the one-time vs scheduled guide shows when quarterly jobs cost more than they need to. Read both before you book a large job.

Compliance and retention guides

Every shredding decision has a retention decision behind it. Shred too early and you may lose a record you were required to keep. Shred too late and you hold a liability with no purpose. These guides set out the periods, the rules and the paperwork that proves you did it right.

The numbers in the chart come from the official sources listed at the bottom of this page. They are federal minimums for common records. Your industry, contracts, insurer or licensing board can require longer, and a lawsuit or audit pauses every clock.

Minimum years to keep common records before shredding Minimum years to keep common records before shredding Personnel records (EEOC) 1 year Income tax records (IRS) 3 years Payroll records (FLSA) 3 years Employment tax (IRS) 4 years HIPAA policies and BAAs 6 years Underreported income (IRS) 6 years Bad debt claims (IRS) 7 years Sources: IRS, 29 CFR 1602.14, 29 CFR 516.5, 45 CFR 164.530(j). Clocks start on different dates.
Common federal minimum retention periods, in years, from the IRS, the HIPAA documentation rule and the federal employment recordkeeping rules. Check your own industry rules before you shred.

New Hampshire’s breach law deserves a note. RSA 359-C:20 applies to computerized data containing personal information, and it requires notice to affected people and, for most businesses, the attorney general’s office. Old laptops and drives in a storage closet fall under it, which is why the media guides sit next to the paper ones. The New Hampshire data breach law guide walks through the notice steps.

Town guides

Every New Hampshire customer ends up at the same counter in Tewksbury, Massachusetts, about 15 minutes south of the state line. What changes by town is the drive and the pickup zone. The town guides cover routes, timing, ZIP codes, local recycling rules and which service fits which reader.

Start with the service area hub for a map of the zones. Then open your town’s main page. Several towns also have separate guides for households or businesses, listed in the hub.

ZonePickup feeTowns named in our price sheet
Zone 1$129.95Tewksbury area and NH border towns such as Salem, Pelham, Windham and Plaistow
Zone 2$159.95Greater Nashua and Manchester
Zone 3$199.95The Seacoast, including Portsmouth, and points farther north
Other townsZone confirmed when you bookDerry, Londonderry, Hudson, Merrimack, Milford, Hampstead, Rindge and others

Distance decides more than price. From the border towns, the round trip to Tewksbury takes less time than most staff meetings, so the drive almost always wins for a few boxes. From the Seacoast, the Monadnock region or the Lakes Region, a single planned trip with every box at once, or one pickup, beats several small runs.

If your town is not listed, the answer is the same. Drive to Tewksbury on a weekday between 10 a.m. and 5 p.m., or call (978) 636-0301 and we will confirm your pickup zone before you book. Our drop-off shredding page has the parking and unloading details.

Frequently asked questions

Which guide should I read first?

Start with the shredding rates page if your question is price, the NH document retention guide if your question is whether you can throw something out, and the shredding FAQ for everything else. Those three answer most of what people ask at our Tewksbury counter. Then open the topic group on this page that matches your situation.

How much does shredding cost with New Hampshire Document Shredding?

Drop-off is 99 cents per pound, and a banker’s box of paper weighs about 30 pounds. With 10 or more boxes, it is $15 per small box or $20 per banker’s box. Every job adds $34.90 in per-job fees. One box costs about $64.60 at drop-off. Pickups add $129.95, $159.95 or $199.95 by zone.

How long should I keep tax records before shredding them?

The IRS says 3 years in most cases. Keep them 6 years if you left out income of more than 25 percent of what you reported, 7 years if you claimed a loss from worthless securities or a bad debt, and indefinitely if you did not file or filed a fraudulent return. Employment tax records stay at least 4 years. Our tax records guide covers the details.

Are these guides legal advice?

No. The guides explain official rules in plain words and link the sources, but they cannot tell you when a particular record is safe to destroy. If you are unsure, especially with a pending dispute, an audit or a licensing rule, ask your attorney, accountant or licensing board before you shred. Shredding is permanent.

Where do I bring my boxes after reading a guide?

To our office at 1215 Main Street, Unit 115, Tewksbury, MA 01876, on Route 38 near the I-495 interchange. Walk-in drop-off is Monday to Friday, 10 a.m. to 5 p.m., and staff help you unload. We have no office or drop box in New Hampshire, so you can also book a pickup by zone.

Do you have guides for my specific town?

Yes, for most southern New Hampshire towns we serve, including Nashua, Manchester, Salem, Portsmouth, Derry, Londonderry, Hudson, Pelham, Merrimack, Plaistow, Hampstead, Milford, Exeter, Hampton, Dover, Brookline and Rindge. The service area hub groups them by pickup zone. If your town has no guide, call (978) 636-0301 and we will confirm the zone.

Do the guides cover hard drives and phones?

Yes. The media destruction, certified data destruction and hard drive disposal guides cover drives, SSDs, tapes, phones, USB sticks, discs and x-ray film. All of them are physically destroyed and quoted per item, separately from paper. Bag them on their own and list them when you book.

How often are these guides updated?

We review the library as prices, rules and official sources change, and each guide carries a reviewed date near the top. This page was reviewed in November 2026. If a rule you rely on has changed, the official source linked in each guide is the final word.

Sources

Done reading? Bring the boxes in

Once you know what can go, the rest is easy. Drive it down on any weekday, book a pickup by zone or watch it shredded, and keep the Certificate of Destruction with your records.

Visit or call

1215 Main Street, Unit 115, Tewksbury, MA 01876. Route 38 near the I-495 interchange, about 15 minutes south of the NH line. Free parking out front.

Monday to Friday, 10 a.m. to 5 p.m. Witnessed sessions and pickups outside these hours by appointment.

Three ways to shred: walk-in drop-off at 99¢ per pound, pickup by zone, or a witnessed session at $1.99 per pound.

New Hampshire Document Shredding · 1215 Main Street, Unit 115, Tewksbury, MA 01876 · (978) 636-0301 · Monday to Friday, 10 a.m. to 5 p.m.