Updated November 2026 · Southern New Hampshire
About NH Document Shredding: one office, plain rules, since 2007
Who we are, where your paper goes and what we will and will not do with it. If you are about to hand a stranger your tax returns or your patients’ charts, this is the page to read first.
99¢ per pound at our Tewksbury drop-off. Certificate of Destruction on every job.
- Since 2007
- 99¢ per pound
- BBB A+
- HIPAA BAA on request
Quick answer
New Hampshire Document Shredding has shredded paper for New Hampshire households and businesses since 2007 from one office, at 1215 Main Street, Unit 115, Tewksbury, MA, about 15 minutes south of the Salem and Pelham line. You drive your boxes in, book a pickup by zone or book a witnessed session, and every job is cross-cut shredded at that office for 99 cents per pound (or $1.99 witnessed) plus $34.90 in per-job fees, with a Certificate of Destruction. We do not run a truck that shreds at the curb, we do not offer free shredding, we have no New Hampshire office, and we do not hold NAID certification, so we show you our chain of custody instead.
Who we are
New Hampshire Document Shredding is a division of Neighborhood Parcel of Tewksbury. We have been doing document shredding for customers on both sides of the state line since 2007, and we do it in one place: our office on Main Street in Tewksbury, Massachusetts.
That last part surprises some people. The name says New Hampshire, and most of the people who call us live or work there. But the shredding happens just south of the border, a short drive down Route 38 or I-93 from Salem and Pelham. We would rather tell you that on the first page you read than have you find out in the parking lot.
We are a small local business, not a national chain with a call center. When you call (978) 636-0301, you reach the Tewksbury office where the shredding is done, not a call center in another state. Ask about a HIPAA log or an estate cleanout and you talk to people who handle those jobs, not a script.
We are rated A+ by the Better Business Bureau. We will not quote you a review count or a star average here, because those numbers change and we would rather you judge us by how the first job goes.
What you see when you walk into the Tewksbury office
The office is at 1215 Main Street, Unit 115, Tewksbury, MA 01876. Main Street here is Route 38, close to the I-495 interchange. If you are coming from New Hampshire, it is about 15 minutes from the Salem and Pelham line, and our service areas page lists typical drive times from towns farther north.
Parking and unloading
Parking out front is free. If you have a trunk full of boxes, tell whoever is at the counter and someone will come out and help you carry them in. You do not need a hand truck, and you do not need to make six trips across the lot.
The counter
Walk-in drop-off needs no appointment, Monday to Friday from 10 a.m. to 5 p.m. We check you in, ask whether anything in the load is not paper, and set aside any hard drives or phones in their own bag, because media is quoted per item.
The scale
Your boxes go on the scale where you can read it. We work out the price from the weight, or from the box count if you brought ten or more, add the per-job fees and tell you the total. Nothing is shredded until you agree to it.
What you will not see is a warehouse yard or a fleet of trucks. This is an office, and the shredding is done right here. Walk-in paper is shredded the same business day. If you want to stand beside the shredder while your paper goes in, book witnessed shredding instead of walking in, and we will set aside a time for you.
Coming from New Hampshire for the first time? Plan the trip for a weekday between 10 a.m. and 4 p.m. so there is time to weigh a larger load before we close at 5. If you commute into Massachusetts on I-93 or I-495, the office is a short detour, and plenty of customers simply drop their boxes on the way to work.
How your paper moves from the counter to recycling
Chain of custody is a plain idea. At every point between your hands and the recycling mill, someone accountable has the paper, and it is not sitting where a stranger can read it. Here is ours, step by step.
- Arrival. Walk-in customers carry boxes to the counter, with our help if they want it. Pickup customers hand sealed boxes to our driver at their door, and the boxes stay sealed until they reach the office.
- Weigh and log. Each load is weighed in view of the customer, or counted if it is ten boxes or more. Anything that is not paper is pulled into its own bag and quoted per item.
- Locked handling. From the counter to the shredder, the paper stays under staff control. It does not sit in an open bin, a hallway or the lobby waiting for someone to get to it.
- Cross-cut shredding. The paper is cross-cut shredded at the office. Walk-in paper is shredded the same business day. Pickup boxes are shredded after they arrive.
- Recycling. The shred is baled and sent for paper recycling. All of it. That is what the $19.95 environmental fee on each job covers.
- Certificate. You receive a certificate of destruction for the job. The $14.95 HIPAA filing fee covers that paperwork, and there is no other charge for it.
If you want the longer version, our article on chain of custody shredding explains what each handoff protects against, and how document shredding works covers the machine side.
Our rules: what we will not do
A shredding company earns trust mostly by what it refuses to promise. These are the lines we hold, and the reasons behind them.
No truck that shreds at your curb
We do not send a vehicle that shreds on your street. A pickup means our driver collects sealed boxes and brings them to the Tewksbury office, where they are shredded. If you want to see your paper destroyed, book a witnessed session at the office.
No free shredding
Free community shred days are run by towns, banks and credit unions, and they are a fine choice for a box or two. We list how they work on our shred events page. Our own service is paid, every day of the year, at published prices.
No New Hampshire office
We have no office, drop box, kiosk or plant in New Hampshire. Our only address is 1215 Main Street, Unit 115, Tewksbury, MA. If you see a New Hampshire street address listed for us anywhere, it is wrong.
No certification we do not hold
We do not hold NAID certification, and we will not use the name or imply it. What we offer instead is a process you can see: the scale, the locked handling, the shredding at our own office and a certificate for every job.
No promise of a pickup today
Walk-in paper is shredded the same business day. Pickups are booked ahead, and we do not promise to collect the day you call. A schedule we can keep is worth more to you than one we cannot.
No contracts, no hidden fees
No long-term contract is required. You book one job at a time. Every fee is on our rates page, and if stairs or restricted access add a handling fee, you hear the number before the job, not on the invoice.
We also do not quote other companies’ prices as fact, and we do not promise you a guaranteed compliance outcome. Compliance belongs to the business that holds the records. Our part is to destroy them properly and give you a record that we did. If you are comparing providers, our list of questions to ask a shredding company works just as well on us as on anyone else.
Why spell all of this out? Because most complaints about shredding services come from a gap between what was promised and what happened. A customer expected a truck in the driveway and got a van. A practice expected a free first visit and got an invoice. A firm assumed a certification that the vendor never held. Every rule on this page exists so that the job you book is the job you get, at the price you were quoted, with a record you can file.
Who we serve
Most of our customers are not big corporations. They are the people who end up with a closet full of paper and no easy way to get rid of it safely.
Households
Old tax returns, bank statements, medical bills and pay stubs. Most homes shred once or twice a year. See our residential shredding page.
Executors and families
Clearing a parent’s house means sorting decades of paper. Our guide to estate cleanout shredding lists what to keep first.
Medical and dental offices
Patient charts, billing records and intake forms. A Business Associate Agreement is available on request. Read about our medical shredding service.
Law firms
Closed matter files once retention runs out, often with a partner who wants to see it happen. See shredding for NH law firms.
Accountants and tax preparers
Client returns past their retention period, which the GLBA Safeguards Rule expects you to protect. See shredding for accountants.
Real estate offices
Closing files, loan applications and copies of IDs. Read about real estate office shredding.
Schools
Student records under FERPA, old applications and staff files. See school records shredding.
Offices moving or closing
Whole filing rooms at once. Read about office cleanout shredding and how to plan the day.
Geographically, we serve southern New Hampshire from the border towns to the Seacoast and out to Rindge, and Massachusetts customers use the same office. Pickup pricing is set in three zones, which our off-site shredding page explains.
How we price a job
Our prices are published, and they are the same for a retiree with two boxes as for a practice with forty. A job has up to four parts: the shredding, two fixed per-job fees, and a transport fee if we pick up.
| Part of the bill | Price | What it covers |
|---|---|---|
| Drop-off shredding | 99¢ per pound, or $15 small / $20 large box at 10+ boxes | Walk in, no appointment, shredded the same business day |
| Witnessed shredding | $1.99 per pound, $100 minimum | A booked session where you watch your paper shredded |
| HIPAA filing fee | $14.95 per job | The Certificate of Destruction paperwork |
| Environmental fee | $19.95 per job | Recycling all of the shredded paper |
| Pickup transport | $129.95 Zone 1, $159.95 Zone 2, $199.95 Zone 3 | Collecting sealed boxes at your door, zone confirmed by address |
| Hard drives and media | Quoted per item | Physical destruction of drives, tapes, CDs, USB sticks and phones |
Two worked examples from our shredding rates page show how simple the math is. Fifty pounds dropped off costs $49.50 plus $34.90, or $84.40. A hundred pounds costs $99 plus $34.90, or $133.90. A full banker’s box of paper is about 30 pounds, so most people can estimate their bill before they leave home. The guide to shredding cost has more examples.
What the law asks, and what we can show you
We are careful about what we claim here. We do not certify that you are compliant with anything. We can tell you what the main rules say about paper and show you how our process lines up with them.
Health records
The HIPAA Privacy Rule, at 45 CFR 164.530(c), requires covered entities to have appropriate administrative, technical and physical safeguards for protected health information. Destroying old charts so they cannot be read is part of that. The Security Rule, at 45 CFR 164.310(d)(2)(i), adds a disposal standard for electronic records and the media they sit on, which is where our per-item drive destruction comes in. A Business Associate Agreement is available on request. Our page on HIPAA shredding requirements goes further.
Consumer and financial records
The FTC Disposal Rule, 16 CFR Part 682, says businesses that hold consumer report information should burn, pulverize or shred the papers so they cannot practicably be read or reconstructed. Financial institutions, including tax preparers, also fall under the GLBA Safeguards Rule. In New Hampshire, RSA 359-C:20 sets the notice duties after a breach of computerized personal information. Our New Hampshire data breach law article explains who it covers.
The short version: the law tells you to make records unreadable before they leave your control, and to be able to show that you did. Cross-cut shredding at one office, locked handling in between and a certificate at the end is how we help you do both.
How to reach us
There are three ways to start a job, and none of them involves a sales call.
- Walk in with your boxes, Monday to Friday, 10 a.m. to 5 p.m. No appointment needed for drop-off.
- Book a pickup or a witnessed session online. Pick a date, give us the address and the box count, and we confirm the zone and the price.
- Call (978) 636-0301 if you have a question first, or if the job is unusual: a whole office, stairs, wet boxes or a pile of hard drives.
- Send a written question through our contact page if that suits you better.
- Witnessed sessions and pickups outside office hours can be arranged by appointment.
If you are not sure whether to drive, book a pickup or watch, our shredding FAQ answers the most common questions in one place. And if you would rather just ask, call us. That is what the phone is for.
What to expect on your first job with us
Most people who call us have never used a shredding service before. They have a basement, a filing cabinet or a parent’s desk full of paper and a vague worry about doing it wrong. Here is how a first job usually goes, from the kitchen table to the certificate.
Before you leave home
Sort first. Pull out anything you still need: deeds, wills, passports, car titles and the last few years of tax returns. Our document retention guide lists how long New Hampshire households and businesses usually keep each kind of record, and the IRS says most income tax records can go after 3 years.
Then box the rest. Banker’s boxes with lids are best because they stack and carry well. Leave the staples, clips and folders in. Take out binder rings and hanging-folder frames, and bag any old drives or phones separately. Our guide on how to prepare documents for shredding covers the details.
When you arrive or the driver comes
At the counter, we weigh the boxes, tell you the total and take payment before shredding. On a pickup, the driver collects sealed boxes from your door, and the price is confirmed from the weight or box count once they reach the office, using the same published rates.
Either way, the job ends with a Certificate of Destruction. Keep it with your tax papers or compliance file. If you shredded a parent’s records as executor, put a copy with the estate paperwork. It is the one piece of paper from the whole process you should hold on to.
A rough rule we give people on the phone: for a few boxes from a border town, drive them down. For a whole office or a house far up the Seacoast, book the pickup. For files someone needs to see destroyed, book a witnessed session.
Advice we give at the counter, even when it costs us a job
Not every piece of paper needs a shredding service, and we would rather you spend your money where it matters. These are the questions we hear most often, with the straight answers.
Can I just recycle it?
Catalogs, flyers and newspapers, yes. Anything with an account number, a Social Security number, a signature or a medical code, no. Our article on whether to shred or recycle old paper draws the line clearly.
Should I buy a home shredder?
For a few envelopes a week, a decent home machine is fine. For a closet of old files, it will overheat long before you finish. Our look at the home shredder cost runs the numbers on both.
Is burning the papers OK?
Burning household trash in backyard barrels and woodstoves is banned in New Hampshire, and a stove leaves half-burned pages in the ash anyway. Read about burning documents vs shredding before you try it.
If a free town or bank shred day is coming up and you only have a box or two, go to that instead of paying us. We would rather you come back when you have the big pile.
Frequently asked questions
Where is New Hampshire Document Shredding located?
Our only office is at 1215 Main Street, Unit 115, Tewksbury, MA 01876, on Route 38 near the I-495 interchange. It is about 15 minutes south of the New Hampshire line at Salem and Pelham. We have no office, drop box or kiosk in New Hampshire, and all shredding happens at the Tewksbury office.
How long have you been in business?
Since 2007. New Hampshire Document Shredding is a division of a Tewksbury business and has served households and businesses on both sides of the state line from the same office since then. We are rated A+ by the Better Business Bureau, and every job comes with a Certificate of Destruction.
Do you hold NAID certification?
No, and we do not claim to be. Instead, we explain our chain of custody: your paper is weighed in view, kept in locked handling, cross-cut shredded at our Tewksbury office, baled and sent for recycling, and documented on a Certificate of Destruction. A Business Associate Agreement is available on request for HIPAA covered entities.
Can you shred at my home or office?
No. A pickup means our driver collects your sealed boxes and brings them to the Tewksbury office, where they are shredded. If you want to see your paper destroyed, book a witnessed session at the office for $1.99 per pound with a $100 minimum, plus $34.90 in per-job fees.
Do you offer free shredding?
No. Free shred days are run by towns, banks and credit unions, usually a few times a year with limits on how much you can bring. Our service is paid at published prices: 99 cents per pound at the drop-off counter, plus $34.90 in per-job fees, available every weekday from 10 a.m. to 5 p.m.
What happens to the shredded paper?
All of it is recycled. After cross-cut shredding at our office, the shred is baled and sent for paper recycling. The $19.95 environmental fee on each job covers that. Hard drives and other media are handled separately, quoted per item and physically destroyed.
Do I need to remove staples and paper clips?
No. Staples, paper clips, binder clips, rubber bands and file folders can stay. Please remove three-ring binder hardware and hanging-folder frames, and put anything that is not paper, such as hard drives, CDs or USB sticks, in a separate bag so we can quote it per item.
How do I book or ask a question?
Walk in on any weekday for drop-off, book a pickup or witnessed session online, or call (978) 636-0301. Office hours are Monday to Friday, 10 a.m. to 5 p.m., with pickups and witnessed sessions outside those hours by appointment. You can also send a question through the contact page.
Sources
- 45 CFR 164.530, HIPAA Privacy Rule safeguards (eCFR) (checked November 2026)
- 45 CFR 164.310, HIPAA Security Rule physical safeguards (eCFR) (checked November 2026)
- 16 CFR Part 682, Disposal of Consumer Report Information and Records (eCFR) (checked November 2026)
- New Hampshire RSA 359-C:20, notification of security breach (NH General Court) (checked November 2026)
- IRS, How long should I keep records (checked November 2026)
Bring us the boxes you have been putting off
Walk in any weekday, book a pickup by zone, or book a time to watch. One office, published prices and a Certificate of Destruction on every job, just south of the New Hampshire line.
New Hampshire Document Shredding
1215 Main Street, Unit 115, Tewksbury, MA 01876. Route 38 near I-495, about 15 minutes from the Salem and Pelham line. Free parking out front.
Monday to Friday, 10 a.m. to 5 p.m. Witnessed sessions and pickups outside these hours by appointment.
- Drop-off: 99¢ per pound, walk in on weekdays
- Pickup: same shredding rates plus a zone fee, by appointment
- Witnessed: $1.99 per pound, $100 minimum, by appointment
New Hampshire Document Shredding · 1215 Main Street, Unit 115, Tewksbury, MA 01876 · (978) 636-0301 · Monday to Friday, 10 a.m. to 5 p.m.